WHAT IS THE BBS?
The BBS is a structured business operating system that enables a high-performance culture of both continuous improvement and business excellence to delight our customers and sustainably create value for our stakeholders. Our purpose is to defy limits by delivering breakthrough performance and results for Barloworld and our stakeholders.
THE KEY PILLARS OF THE BBS PHILOSOPHY ARE:
RESPECT FOR PEOPLE:
Valuing employees, customers, and stakeholders by fostering a culture of trust, collaboration, and inclusivity. It involves empowering individuals, recognizing their contributions, and ensuring their growth, well-being, and engagement in achieving organizational goals.
CONTINUOUS IMPROVEMENT:
Consistently seeking ways to enhance processes, products, and services by identifying inefficiencies, solving problems, and implementing better practices. It focuses on small, incremental changes to achieve long-term excellence and sustainable growth.
THE KEY PRINCIPLES OF THE BBS:
The customer defines value
Value to customers must be delivered on demand and right first time
A new way to evaluate and improve existing processes, removing waste and defects
It demands that we standardize and document 'today's best-known way' of running a process
Drives the ambition to continuously improve on a daily basis
Mutual respect and shared responsibility enable higher performance
Individuals go through a deep personal learning experience by 'learning as we do'
It brings in new ways of working through innovation and embracing new business models
Drives a change in leadership style and culture in the organization